Legal Agreement • Standard Operating Terms

Terms of Service, Studio Inquiries, and Diagnostic Policies

Glowmuses • 224 Southwest 1st Avenue, Portland, Oregon 97204 • Domain: glowmuses.click

01.14

Diagnostic Verification & Formulation Exchange Policy

While cosmetic products cannot carry clinical therapeutic warranties, Glowmuses stands behind our formulation compatibility assessments. If any unopened cosmetic formulation dispensed following an in-studio diagnostic consultation with Irina Petrova is determined to be incompatible with your moisture barrier during a documented patch test within fourteen (14) days of acquisition, we provide an in-studio formulation exchange or store credit for an alternative barrier-supportive emulsion.

Proof of purchase is verified via our printed studio cash register receipt, inventory logbook, or dated customer consultation chart at 224 Southwest 1st Avenue.

01.15

Digital Accessibility Statement

Glowmuses is dedicated to ensuring digital accessibility for people of all abilities. We design and maintain glowmuses.click to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Key accessible engineering features implemented across this site include:

  • High contrast color ratios: cream typography reversed out of deep oxblood ground (#4A1F22) exceeding 4.5:1 contrast standards.
  • Comprehensive keyboard navigation with prominent visible focus indicators and a dedicated skip-to-content bypass mechanism.
  • Descriptive alternative text for all photography, diagnostic charts, and letterpress elements.
  • Accessible HTML form elements with explicit labels, error notifications, and tap targets exceeding 44 by 44 pixels.
  • Strict support for the prefers-reduced-motion media query, instantly nullifying heavy animations for users with vestibular sensitivities.

If you encounter an accessibility barrier on our website, please notify our accessibility coordinator at office@glowmuses.click or call +1 (594) 555-2913. We address technical accessibility feedback within three (3) business days.